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Codi265655859kar
Participant
February 12, 2025
Question

AI on illustrator does not work

  • February 12, 2025
  • 2 replies
  • 123 views

When I try to generate anything with the generate vector feature, I get the pictured error. I dont have any updates available, and I've tried signing out and signing back in to creative cloud. is anyone else having this issue or know how to fix it?

2 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
February 13, 2025

right after your post i saw a few more reporting the same. ie, maybe it's a problem on adobe's end.

kglad
Community Expert
kgladCommunity Expert
Community Expert
February 12, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
February 13, 2025

Hello @Codi265655859kar,

It seems you have an enterprise account. To get help, kindly contact your admin: https://adobe.ly/413Qssy

If you're the admin, you can get help here: https://adobe.ly/42V35IP

Let us know how it goes.
Anubhav

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