• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

.AI opens in Edge

New Here ,
Dec 01, 2022 Dec 01, 2022

Copy link to clipboard

Copied

Hi,

It's not that cannot open in Illustrator at all, but it's annoying like this. I can click right and 'open with' but only if I select one file at a time. Everytime I double click, it downloads the file again in the Edge-browser. I tried to set Illustrator as default for .AI in windows settings, but it's not even there. Can someone help me, please.Schermafbeelding 2022-12-01 233407.jpg

 

Schermafbeelding 2022-12-01 234304.png

 

TOPICS
Bug , Import and export , Sync and storage

Views

878

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Dec 01, 2022 Dec 01, 2022

Copy link to clipboard

Copied

None of these are exactly .ai

MikeGondek_0-1669942433338.png

 

 

Right Click on any .ai file, and try to change your default app there. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 02, 2022 Dec 02, 2022

Copy link to clipboard

Copied

No .AI in the list indeed. Should be I think. With indesign and Photoshop everything works just fine.

I can right click and 'open with' Illustrator, but not set as default. As you can see, the only option here is clicking on "only once"(slechts één keer)... Is it maybe a Windows 11 issue?

Schermafbeelding 2022-12-02 092606.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 02, 2022 Dec 02, 2022

Copy link to clipboard

Copied

Just tried this:

right click on PNG 'open with' and now I can also click on "Always"(altijd) Schermafbeelding 2022-12-02 093408.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 06, 2022 Dec 06, 2022

Copy link to clipboard

Copied

Hi @Kim27394727s14c,

 

Thanks for trying Mike's suggestion. Would you mind trying the steps as follows and see if that helps:

  • Right click on theAi file and select Properties
     
    image.png
     

     

  • Click on "Change..." under the Details tab.
    image (10).png

  • Click on "Choose an app on your PC" 
    image (1).png

  • Now locate the Illustrator 2023 app manually, then click open.
    C:\Program Files\Adobe\Adobe Illustrator 2023

     

    Anshul_Saini_2-1670347054016.png

  • Select Default and click Apply & Ok.

    Screenshot_7.png

 

Let us know if this helps!

 

Thanks,

Anshul Saini

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 07, 2022 Dec 07, 2022

Copy link to clipboard

Copied

Hi,

 

Thanks for helping, but as you can see 'open with' and 'change' doesn't appear when I go to properties. With other files, like this Indesign file, I can change it...

Schermafbeelding 2022-12-07 193922.pngSchermafbeelding 2022-12-07 194048.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 07, 2022 Dec 07, 2022

Copy link to clipboard

Copied

LATEST

Hello @Kim27394727s14c,

 

We're sorry for the trouble. It looks like we need to troubleshoot this on a live session. Please head here (https://helpx.adobe.com/support.html) and select the chat button in the lower-right corner of the page. We can help troubleshoot faster that way.

 

Thanks,

Anubhav

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines