AI wont open!

[Tobi22110061kys4]

I have just installed AI 2022 and it won't open - I have restarted my computer but still no luck 😞 Any ideas? (Windows)

[Doug A Roberts]

What does it do instead? Do any error messages appear?

[KShinabery212]

1st always look to see if there is a new update for your computer's operating system.

If not...

Install and reinstall Illustrator.

And if not...

Check to see if your system requirements match the new version of Illustrator.

[marliton]

Hi. Did you get any error? Can you share a screenshot of it?

[Met1]

Search the forum and see if anyone else had your set-up and same problem and got a fix.

There's probably quite a few with links of things to try.

[Anshul_Saini]

Hi there,

Sorry about the trouble. I would request you to please share a few more details, including the ones asked by @Doug A Roberts, @KShinabery212 & @marliton:

• Are there any recent changes made to your system? For example, any antivirus, system updates, plugins, or web extensions installed recently.

• Do you have any Antivirus installed on your machine? If yes, please make sure that Illustrator is added as an exception in the app settings and see if that helps.

We are here to help. We just need more information.

Thanks & Regards,

Anshul Saini