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D
Dean Rank
Inspiring
May 10, 2022
Answered

AIRobin using a lot of memory and in two instances.

  • May 10, 2022
  • 1 reply
  • 2384 views

Help Adobe,

This has happened to me in the past but not this egregious.  

I have about 7-10 files open at any given time and I grind on those for a week to 10 days without quiting or restarting.  Illustrator will get sluggish at times.   When I look at my Activity Monitor I see that AIRobin is using nearly a Gb of RAM and it's doing that in two separate instances.  I then will restart everything and when I re-open Illustrator, AIRobin will reappear in activity monitor.  Does this sound normal?

 

Specs:

Illustrator 26.2.1

Apple Imac Retina 2017

Running Monterey Os 12.3.1

4.2 Ghz Intel i7

48 Gb DDR4

Radeon Pro 580  8Gb

Graphics accelerator on

 

This topic has been closed for replies.
Correct answer Anubhav M

Hello Anubhav,  This is what my activity monitor looks like after restarting Illustrator with no artwork open.  Seems like a lot of memory taken by AIRobin


Hello @Dean Rank ,

 

I've checked this with my team and this seems to be expected behavior. Feel free to reach out if you need further assistance. We'd be happy to help.

 

Regards.

1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
May 10, 2022

Hello @Dean Rank,

 

Sorry to hear about the trouble. AIRobin is used for Background Save and Background Export.

 

You can try disabling the background save option from Preferences > File Handling & Clipboard > Uncheck Save in Background. Please try this and see if this makes a difference.

 

Looking forward to your response.

 

Thanks,

Anubhav

D
Dean RankAuthor
Inspiring
May 18, 2022

Thanks for your response, Anubhav.  It did rectify the 2 instances of AIRobin.  Today I was working on a small vector only 19 Mb file and AIRobin was still using 786 Mb of memory while Illustrator was using 3 Gb.  Is this normal that seems like a lot of memory?  Thanks

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
May 23, 2022

Hello @Dean Rank,

 

Sorry for the late response. Illustrator can consume a lot of memory depending on the artwork and the complexity of the file. Is it acting this way with other/new files as well?

 

Looking forward to your response.

 

Regards.

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