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AIRobin using a lot of memory and in two instances.

New Here ,
May 10, 2022 May 10, 2022

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Help Adobe,

This has happened to me in the past but not this egregious.  

I have about 7-10 files open at any given time and I grind on those for a week to 10 days without quiting or restarting.  Illustrator will get sluggish at times.   When I look at my Activity Monitor I see that AIRobin is using nearly a Gb of RAM and it's doing that in two separate instances.  I then will restart everything and when I re-open Illustrator, AIRobin will reappear in activity monitor.  Does this sound normal?

 

Specs:

Illustrator 26.2.1

Apple Imac Retina 2017

Running Monterey Os 12.3.1

4.2 Ghz Intel i7

48 Gb DDR4

Radeon Pro 580  8Gb

Graphics accelerator on

 

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Adobe Employee , May 23, 2022 May 23, 2022

Hello @Dean Rank ,

 

I've checked this with my team and this seems to be expected behavior. Feel free to reach out if you need further assistance. We'd be happy to help.

 

Regards.

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Adobe Employee ,
May 10, 2022 May 10, 2022

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Hello @Dean Rank,

 

Sorry to hear about the trouble. AIRobin is used for Background Save and Background Export.

 

You can try disabling the background save option from Preferences > File Handling & Clipboard > Uncheck Save in Background. Please try this and see if this makes a difference.

 

Looking forward to your response.

 

Thanks,

Anubhav

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New Here ,
May 18, 2022 May 18, 2022

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Thanks for your response, Anubhav.  It did rectify the 2 instances of AIRobin.  Today I was working on a small vector only 19 Mb file and AIRobin was still using 786 Mb of memory while Illustrator was using 3 Gb.  Is this normal that seems like a lot of memory?  Thanks

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Adobe Employee ,
May 23, 2022 May 23, 2022

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Hello @Dean Rank,

 

Sorry for the late response. Illustrator can consume a lot of memory depending on the artwork and the complexity of the file. Is it acting this way with other/new files as well?

 

Looking forward to your response.

 

Regards.

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New Here ,
May 23, 2022 May 23, 2022

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Hello Anubhav,  This is what my activity monitor looks like after restarting Illustrator with no artwork open.  Seems like a lot of memory taken by AIRobin

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Adobe Employee ,
May 23, 2022 May 23, 2022

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Hello @Dean Rank ,

 

I've checked this with my team and this seems to be expected behavior. Feel free to reach out if you need further assistance. We'd be happy to help.

 

Regards.

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