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Help Adobe,
This has happened to me in the past but not this egregious.
I have about 7-10 files open at any given time and I grind on those for a week to 10 days without quiting or restarting. Illustrator will get sluggish at times. When I look at my Activity Monitor I see that AIRobin is using nearly a Gb of RAM and it's doing that in two separate instances. I then will restart everything and when I re-open Illustrator, AIRobin will reappear in activity monitor. Does this sound normal?
Specs:
Illustrator 26.2.1
Apple Imac Retina 2017
Running Monterey Os 12.3.1
4.2 Ghz Intel i7
48 Gb DDR4
Radeon Pro 580 8Gb
Graphics accelerator on
Hello @Dean Rank ,
I've checked this with my team and this seems to be expected behavior. Feel free to reach out if you need further assistance. We'd be happy to help.
Regards.
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Hello @Dean Rank,
Sorry to hear about the trouble. AIRobin is used for Background Save and Background Export.
You can try disabling the background save option from Preferences > File Handling & Clipboard > Uncheck Save in Background. Please try this and see if this makes a difference.
Looking forward to your response.
Thanks,
Anubhav
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Thanks for your response, Anubhav. It did rectify the 2 instances of AIRobin. Today I was working on a small vector only 19 Mb file and AIRobin was still using 786 Mb of memory while Illustrator was using 3 Gb. Is this normal that seems like a lot of memory? Thanks
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Hello @Dean Rank,
Sorry for the late response. Illustrator can consume a lot of memory depending on the artwork and the complexity of the file. Is it acting this way with other/new files as well?
Looking forward to your response.
Regards.
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Hello @Dean Rank ,
I've checked this with my team and this seems to be expected behavior. Feel free to reach out if you need further assistance. We'd be happy to help.
Regards.