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paulaz81522261
paulaz81522261
Participant
October 24, 2018
Question

al abrir un archivo"se ha producido un error desconocido "

  • October 24, 2018
  • 1 reply
  • 5675 views

Hola acabo de actualizar el ilustrador al CC2019 y al tratar de abrir algunos archivos o crear uno nuevo no me deja porque me dice ""se ha producido un error desconocido " urgente ayuda!!! les por ahí que se puede tratar de una preferencia de illustrator pero nose donde ni cual seria.

AYUDAAA

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1 reply

Srishti Bali
Community Manager
Srishti BaliCommunity Manager
Community Manager
November 12, 2018

Hi Paula,

We are sorry to hear about this and hope that the issue is resolved by now. If not, I would request you to please try resetting preferences for Illustrator: How to set preferences in Illustrator

Regards,

Srishti

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