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T
TNYH
Participant
May 18, 2020
Answered

Animated zoom doesn't work in Illustrator 2020

  • May 18, 2020
  • 1 reply
  • 1364 views

Hi All.

Animated zoom doesn't work in my ACC2020 Illustrator - - and have turned it on in Prefs.

I works fine in all other ACC-apps, but not Illustrator.

What am i missing?

 

 

 

This topic has been closed for replies.
Correct answer TNYH

Well, i solved this myself by uninstalling Illustrator and reinstalling it.

Too bad your answer took such a such a long time 😞

1 reply

Srishti Bali
Srishti Bali
Legend
May 22, 2020

Hi there,

 

We are extremely sorry to hear about the trouble you are facing with Illustrator. That's definitely not a typical experience with the application. I am hopeful that the issue is resolved by now. If not, I would request if you could share a few more details like:

  • Which graphic card is installed on your machine?
  • Does your system have multiple GPUs?
  • Does turning off Automatic Graphic Switching (System Preferences > Energy > Uncheck Automatic graphics switching) helps resolving the issue?


Regards,

Srishti

    T
    TNYHAuthorCorrect answer
    Participant
    May 26, 2020

    Well, i solved this myself by uninstalling Illustrator and reinstalling it.

    Too bad your answer took such a such a long time 😞

    Srishti Bali
    Srishti Bali
    Legend
    June 1, 2020

    Sorry for tht tone guys. I was just frustrated, and since in an big org. with org-acces to Adobe, i cannaot have direct support...

    The problem keeps ocurring after working a while in Illustrator, the zoom stops working.


    Sorry about that experience. I have sent you a DM, please check. 

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