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November 1, 2022
Question

Apple Magic Mouse scroll will not zoom

  • November 1, 2022
  • 1 reply
  • 1518 views

I am trying to use the Apple Magic Mouse instead of my non-Apple bluetooth mouse. After switching to the apple mouse, scrolling no longer zooms in AI, and it scrolls the file like scrolling would work in any other application. I am using a brand new IMac, the latest Mac OS and my AI is completely up to date. I have tried the following which I found in other posted comments, and nothing has worked.

  • AI Preferences > General > Zoom with mouse scroll is checked
  • AI Preferences > General > Zoom with mouse scroll is not checked - same behavior as if checked, opt+scroll zoom works
  • Mac Settings > Accessibility > Pointer Control > Mouse Options > Scrolling speed is fine (mid-high)
  • Mac Settings > Accessibility > Pointer Control > Mouse Options > Zoom scroll in AI does not work "with inertia" or "without inertia."
  • Mac Settings > Mouse > Point & Click - zoom scroll in AI does not work whether the Mac scroll direction is set to "natural" or not.

I have, of course, tried restarting AI and restarting my computer after messing with the settings. Not sure what else I can try, super frustrated, and I really rather not have to use a second mouse for Adobe products since I insist on scroll zoom.

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1 reply

Monika Gause
Community Expert
Community Expert
November 1, 2022

And it works with the other mouse?

I would use the other mouse. Apple mouses (mice?) are a constant source of grief anyway.