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SteveTad
Inspiring
November 24, 2019
Answered

arrow key issues

  • November 24, 2019
  • 4 replies
  • 2820 views

anyone else, besides me, having issues with the arrow keys not working to move objects in increments?

    This topic has been closed for replies.
    Correct answer KVH MarCom

    UPDATE - wait! Maybe this will work for you in Photoshop, too - Go to Preferences > General > Keyboard Increment. Change the value to something else, like 0.5. That solved my problem in Illustrator... // Original post: I'm having the same problem with Illustrator 2020 (2019 works, but... I'm paying for CC and want to use the latest version)... No idea how to fix this.

    4 replies

    KVH MarCom
    KVH MarComCorrect answer
    Participant
    December 6, 2019

    UPDATE - wait! Maybe this will work for you in Photoshop, too - Go to Preferences > General > Keyboard Increment. Change the value to something else, like 0.5. That solved my problem in Illustrator... // Original post: I'm having the same problem with Illustrator 2020 (2019 works, but... I'm paying for CC and want to use the latest version)... No idea how to fix this.

      L
      Lourdes Verdugo
      Participant
      February 24, 2020

      Thank you!! 😄

      Ton Frederiks
      Community Expert
      Ton FrederiksCommunity Expert
      Community Expert
      November 24, 2019

      That is very small, change it to something you  can see.

       

        S
        SteveTadAuthor
        Inspiring
        November 24, 2019

        Is there anyone else with more intelligence that can please help me with this issue?

          Ton Frederiks
          Community Expert
          Ton FrederiksCommunity Expert
          Community Expert
          November 24, 2019

          ?

          Did you change the setting?

            Ton Frederiks
            Community Expert
            Ton FrederiksCommunity Expert
            Community Expert
            November 24, 2019

            And what is your setting in File > Preferences > Keyboard Increments?

            S
            SteveTadAuthor
            Inspiring
            November 24, 2019

            show my Keyboard Increments under preferences, and fyi, it was Edit > Preferences, not file. Unless your talking about Keyboard Shortcuts, ALSO UNDER Edit. 

            Ton Frederiks
            Community Expert
            Ton FrederiksCommunity Expert
            Community Expert
            November 24, 2019

            Please give some details.

            AI version

            System

            Preferences > Keyboard Increments

            S
            SteveTadAuthor
            Inspiring
            November 24, 2019

            Illustrator - 24.0.1

            Win10

            Details: When I go to select an object, I have to grab it with the mouse and move it that way and am not able to move it up, down, left or right in increments using the arrow keys on my keyboard.

             

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