• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Artboard Label Disappeared in Illustrator 2022

Community Beginner ,
Feb 09, 2022 Feb 09, 2022

Copy link to clipboard

Copied

Hi everyone!

Suddenly my artboard labels disappeard as you can see in this image.

A few days ago all works well and I didn't updated my Ai.

Captura de Pantalla 2022-02-09 a la(s) 15.58.59.png

I don't know what to do and how to fix it.

I'm using Illustrator 26.0.3 with MacOs Monterey version 12.0.1

My hardware is a MacBook Pro (13-inch, M1, 2020)

 

If anybody know what to do, could be really helpfull.

Thanks!

TOPICS
Bug

Views

818

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Feb 09, 2022 Feb 09, 2022

I found something interesting.

I created a new user in my MacBook and with this new user the labels appear like show you here.

b1cJ_y9u.jpg

So what problem could be? Some macOS cache? Any idea?

Votes

Translate

Translate
Adobe
Mentor ,
Feb 09, 2022 Feb 09, 2022

Copy link to clipboard

Copied

What do you mean by "artboard labels"? Panels?

Try resetting your Workspace.

If that doesn't work try invoking one of the default Workspaces, then choose your one.

Again if nothing, try a Prefs Reset.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 09, 2022 Feb 09, 2022

Copy link to clipboard

Copied

Thanks but any of this ideas works.

The artboard label is the name and number of any artboard in superior left corner. 

artboard-label.jpg

This is how Illustrator must show, but to me this is not happening.

I desinstalled my Illustrator, reset Preferences and try more ideas and nothing happens.

Thanks!

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 09, 2022 Feb 09, 2022

Copy link to clipboard

Copied

Does it look different if you use the Artboard tool to select the Artboard?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 09, 2022 Feb 09, 2022

Copy link to clipboard

Copied

Looks same as you can check below. 

First picture is with artboard unselected.

Captura de Pantalla 2022-02-09 a la(s) 17.01.38.png

Second picture is with artboard unselected.

Captura de Pantalla 2022-02-09 a la(s) 17.01.53.png

 

Looks like some graphics software bug.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Mentor ,
Feb 09, 2022 Feb 09, 2022

Copy link to clipboard

Copied

What happens if you click the Artboard icon in the Artboards panel?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 09, 2022 Feb 09, 2022

Copy link to clipboard

Copied

An artboard appears selected but without number or id. Just the dashed line.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 09, 2022 Feb 09, 2022

Copy link to clipboard

Copied

I found something interesting.

I created a new user in my MacBook and with this new user the labels appear like show you here.

b1cJ_y9u.jpg

So what problem could be? Some macOS cache? Any idea?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 19, 2023 Feb 19, 2023

Copy link to clipboard

Copied

Help how did you do it 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 03, 2023 Mar 03, 2023

Copy link to clipboard

Copied

LATEST

Hi @talooshe15012513,

 

I understand that you're also facing an issue with the artboard labels disappearing in Illustrator.

 

One solution that seems to have worked for the original poster, "Chequeado," is to create a new user account on the MacBook and open Illustrator from there. This might be due to preferences or settings in your original user account becoming corrupted over time, especially with layers of OS updates.

 

You can find steps to create a new user account on your MacBook in this help article: https://support.apple.com/en-gb/guide/mac-help/mchl3e281fc9/mac.

If you're using a Windows machine, you can follow the steps in this article: https://support.microsoft.com/en-us/windows/create-a-local-user-or-administrator-account-in-windows-....

 

I hope this helps! Let us know if you have any further questions or concerns.

 

Thanks,

Anshul Saini

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines