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Participant
April 15, 2020
Answered

Artboards number wrong?

  • April 15, 2020
  • 2 replies
  • 2463 views

Hi everyone,

am i the only one experiencing an error in the numers or the artboard? When i create new artboards it "jumps" the number 6 and makes twice the number 8. It seems like a bug.

 

This topic has been closed for replies.
Correct answer Ashutosh_Mishra

Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of Illustrator and OS?

Does it happen with a specific document or all?

Please try resetting Illustrator preferences once. Follow help article https://helpx.adobe.com/illustrator/using/setting-preferences.html#setting_illustrator_preferences 

 

**Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article. 

Let us know how it goes. Looking forward to your response.

 

Regards,

Ashutosh

2 replies

Participant
May 4, 2020

Sorry for the late reply. It worked, thank you. I just have a problem sometimes when i alt+drag and make a copy. Sometimes the copy has the same number as the original so when i export one overwrites the other

Ashutosh_Mishra
Ashutosh_MishraCorrect answer
Inspiring
April 15, 2020

Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of Illustrator and OS?

Does it happen with a specific document or all?

Please try resetting Illustrator preferences once. Follow help article https://helpx.adobe.com/illustrator/using/setting-preferences.html#setting_illustrator_preferences 

 

**Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article. 

Let us know how it goes. Looking forward to your response.

 

Regards,

Ashutosh

pixxxelschubser
Community Expert
Community Expert
April 15, 2020

I saw a couple of threads with this problem in the past. But it is impossible for me to find them with the new forum search. Sad.