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Participant
November 10, 2022
Answered

Artwork turns to yellow box

  • November 10, 2022
  • 1 reply
  • 559 views

Not all the art is changing but when the file is saved, with links to art like I always do it just started to do this and the art is in yellow boxes, no prompt as if the art is not linked and in the bike one it saved one with box and the other is fine. Running 2023 Ai on a Mac Studio, I uninstalled Ai and reinstalled, restarted, and nothing.

 

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Correct answer Anshul_Saini

Well, did you test the Prerelease version mentioned in Uservoice?


Hi @eight21studios,

 

We are glad to inform you that this issue has been fixed in Illustrator v27.0.1.

 

Note: The files which are corrupted will not get fixed. To fix them, first, update to v27.0.1 and ensure you relink all the images in order to resolve the issue in the existing files. Let us know if the issue persists after doing this.

 

Thanks,

Anshul Saini

1 reply

Monika Gause
Community Expert
Community Expert
November 10, 2022
Participant
November 10, 2022

I am running 27.0 on a new Mac Studio, and "up to date" and this is currently happening.