Assets Export doesn't export SVG - it just creates an empty folder called SVG

[Pamplemuss]

Hello, 

AI CC28 -- Assets Export doesn't export SVG, it just creates an empty folder called SVG.  

Any ideas? 

Thank you

[Doug A Roberts]

I get SVG files as expected on 28.4.1

Can you share your exact version and OS, and an example of what you're exporting with a screenshot of your Export for Screens window?

[Pamplemuss]

Thank you! 

My OS : 

Edition Windows 10 Pro

Processor 12th Gen Intel(R) Core(TM) i7-1260P 2.10 GHz
Installed RAM 32.0 GB (31.2 GB usable)
System type 64-bit operating system, x64-based processorVersion 22H2
OS build 19045.4291
Experience Windows Feature Experience Pack 

AI 28.4.1

I drag simple icons with minumum elements, sometimes it's just a shape. Location folder is empty. 

What can it be? 

Thanks! 

[Anubhav M]

Hello @Pamplemuss,

Sorry to hear about your experience. Would you mind checking if Illustrator behaves this way with all files? If yes, kindly try running Illustrator under a different administrator account (Windows / macOS) and checking if it helps.

Looking forward to hearing from you.

Thanks,
Anubhav

[Pamplemuss]

Hi, 

No, it successfully  renders PNG. But not svg.  Switching account didn't make changes. 

What else can I try ? 

[Anubhav M]

Hello @Pamplemuss,

Thanks for sharing the details. Would you mind sharing some more details, like a public link to a sample file after uploading it to Dropbox/Google Drive/etc. and a screen recording of the exact workflow and the problem (https://adobe.ly/4beedl2), so we can investigate this further?

Looking forward to hearing from you.

Thanks,

Anubhav

[Doug A Roberts]

Hi, a similar report has been made at Uservoice. It would be helpful if you would vote and comment there with the exact details of your situation.

https://illustrator.uservoice.com/forums/601447/suggestions/48361457

[Mike_Gondek]

What did you drag to the asset export panel. You may have some offending element in the appearance palette format nested symbol to we can only guess.

Try a test by drawing  a new simple rectangle fill white stroke black.  If that works tell us about your asset construcion and a screenshot as Doug requested.