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Maxime5C44
Participant
September 29, 2023
Beantwortet

Autosave and cloud backup

  • September 29, 2023
  • 2 Antworten
  • 1268 Ansichten

Hi, 

 

Yesterday, while saving my illustrato file, my PC crash due to not enough RAM (64GB / 48gb used by illustrator in event viewer)

 

My autosave is set to 1 minutes and cloud save is set to 5 minutes. My recever was 3 hours back and no cloud files were found. Has of now, i've lost 3 hours of job

 

What is the optimal way to set the backup strategy?

Do I need to save the file locally and then on the cloud?

Does the cloud backup only activate if the file is saved once on the cloud?

 

Thanks,

Dieses Thema wurde für Antworten geschlossen.
Beste Antwort von Monika Gause

Autosave does only exist for Cloud documents. They can get automatically saved every X minutes. But they need to be saved to the Cloud once for that to work. I would still not rely on it.

It works, but if you are a professional, then you do not rely on it. Never.

 

What everyone calls autosave, is the File recovery. Illustrator saves a special file format. Should Illustrator crash then it tries to use that as a recovery. BUT: if Illustrator crashes while that is being saved, then you as an IT person surely knows what that means. Crash while saving will never come out well.

 

So the only way to work professionally is: save early, save often, save different versions (in case the work file itself is affected). And you do not work for 3 hours without ever saving a file. You simply don't do that.

2 Antworten

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
September 29, 2023

So that file was a Cloud file? Did you ever save it to the Cloud? Or did you just wait for some magical saving to kick in?

 

That won't happen.

M
Maxime5C44Autor
Participant
September 29, 2023

I'm the admin, but never use the adobe products

The file is a local file.  The file was never saved to to cloud. I was wondering since the cloud backup was activated if I need to once save the file on the cloud for it to be autosave automatically.

 

Why does the local autosave set at 1 minutes didn't work?

 

If I need the file locally, and save it to the cloud, and then locally will this end the Cloud autosave?

 

Does AI and PS work the same for the cloud save? Because on my CC account, I have multiple PSD, but none AI files.

 

Thanks!

Monika Gause
Community Expert
Monika GauseCommunity ExpertAntwort
Community Expert
September 29, 2023

Autosave does only exist for Cloud documents. They can get automatically saved every X minutes. But they need to be saved to the Cloud once for that to work. I would still not rely on it.

It works, but if you are a professional, then you do not rely on it. Never.

 

What everyone calls autosave, is the File recovery. Illustrator saves a special file format. Should Illustrator crash then it tries to use that as a recovery. BUT: if Illustrator crashes while that is being saved, then you as an IT person surely knows what that means. Crash while saving will never come out well.

 

So the only way to work professionally is: save early, save often, save different versions (in case the work file itself is affected). And you do not work for 3 hours without ever saving a file. You simply don't do that.

kglad
Community Expert
kgladCommunity Expert
Community Expert
September 29, 2023

i recommend saving your ai file with an increasing version number appended.  periodically close and reopen the most recent version.  if that opens without problem, you can delete all previous versions.  if it does not, go the next most recent version and open it etc until you find the latest uncorrupted version.

 

<moved from cc services>

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