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Background color change after export in Illustrator CC 2018

Forum|Forum|6 years ago
December 7, 2019
4 replies
4401 views

There's a problem with Illustrator CC 2018, before I export from Illustrator file to JPEG file, I have set my Ai file to grey color background but after I export (after save) to JPEG file it became white background. I had tried both RGB & CYMK color mode and it's still the same after being export it became white color background, before that is grey color. I changed the color using the document setup option. Anyone know how to solve it?

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Correct answer Ton Frederiks

Add an object filled with grey below your design.

The background color in Document Setup is just there to simulate a paper color.

Bryan ChuahAuthor

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Thank you everyone for your kind comment! I already solve it!

john23269786fgrj

Participant

How did you solve it? I run into this issue and it's irritating.

Community Expert

Community Expert

See the answer above that helped Bryan_Chuah

Community Expert

Correct answer

Community Expert

Add an object filled with grey below your design.

The background color in Document Setup is just there to simulate a paper color.

Bryan ChuahAuthor

Participating Frequently

Thank you! I solve it with your solution already! 😄

Community Expert

Community Expert

Good to hear that helped.

Community Expert

Community Expert

Please tell us the details:

which grey exactly?

which document color mode?

which color mode do you export to?

do you use color monagement?

How do you measure color in the JPG and which color exactly is it? Does it only look white or is it white?

How exactly do you export? WHich function?

Bryan ChuahAuthor

Participating Frequently

Hi there, thanks for your replied! I've already change the topic in details.

Community Expert

Community Expert

Moved from Community Help forum.

Bryan ChuahAuthor

Participating Frequently

Hi John! Sorry that I don't understand what you are talking about. Can you say it in details way? Thanks for your reply! 😄🙏