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Hi,
For a while when i open the illustrator it gives this blank screen. Deleting and reinstalling didn't work at all.
Hello @Şebnem27778969u4tr @defaulthuhtzsfto11k,
Sorry to hear about this experience. I hope the suggestions shared by Monika, Charu, and Met1 helped resolve the problem. If not, kindly try the following steps and share your observations:
Looking forward to your response.
Tha
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Are you not able to perform any operation in Illustartor.? Did you try to open new document?
If you want to see Home Screen when no document is open, then check the checkbox under Illustrator -> Settings -> General.
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Thanks for the reply! But I checked it but it's already marked as you mentioned.
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"White screen of death"? So the PC crashed? Or what are you referring to with the death?
Does it work with the setting Charu posted above?
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Did you trash prefs? If that doen't work try using the Cleaner Tool to uninstal before reinstalling.
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
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Hello @Şebnem27778969u4tr @defaulthuhtzsfto11k,
Sorry to hear about this experience. I hope the suggestions shared by Monika, Charu, and Met1 helped resolve the problem. If not, kindly try the following steps and share your observations:
Looking forward to your response.
Thanks,
Anubhav
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This solution worked for me.
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Didnt work for me
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Hello @Sean3869724743ne,
I'm sorry to hear that the suggestions did not help. Would you mind sharing more details, like the exact version of the OS/Illustrator and screenshots of the problem, so we can better assist you?
Looking forward to hearing from you.
Thanks,
Anubhav