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Teresa25302080zzjs
Participant
July 19, 2022
Answered

Blue tint on linked image after saving and reopening

  • July 19, 2022
  • 3 replies
  • 2684 views

Hi All,

When i link an image to an illustrator file after saving and reopening the file some linked image turn into a blue tint, and trying to relink the image deosn't solve the issue.

Even MacOS preview shows the blue tint image.

Already tried to uninstall and delete preferences file.

Thanks in advance.

 

This topic has been closed for replies.
Correct answer Anubhav M

Hello @Teresa25302080zzjs,

 

We are sorry for the trouble. We are able to reproduce the issue at our end. We have already logged a bug with the product team, and they are currently investigating the issue.

In the meanwhile, I would request to try the steps shared on this community post by Anshul (https://community.adobe.com/t5/illustrator-discussions/png-images-are-inverted-colors-when-opening-saved-file/m-p/12981938#M323941) and check if it helps.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

3 replies

Mike_Gondek10189183
Community Expert
Mike_Gondek10189183Community Expert
Community Expert
July 19, 2022

There is no workflow I can think of where placing .png in Illustrator is the best file workflow. Resave and place as.psd instead and your issue should go away.

 

You also may have the .png as indexed color, and if you open in photoshop and make RGB and resave that also can resolve this. 

 

 

    T
    theoscarlozada
    Participant
    May 25, 2023

    almost a year later, had this issue and your PSD tip helped! Ty

    Anubhav M
    Community Manager
    Anubhav MCommunity ManagerCorrect answer
    Community Manager
    July 19, 2022

    Hello @Teresa25302080zzjs,

     

    We are sorry for the trouble. We are able to reproduce the issue at our end. We have already logged a bug with the product team, and they are currently investigating the issue.

    In the meanwhile, I would request to try the steps shared on this community post by Anshul (https://community.adobe.com/t5/illustrator-discussions/png-images-are-inverted-colors-when-opening-saved-file/m-p/12981938#M323941) and check if it helps.

     

    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

    T
    Teresa25302080zzjsAuthor
    Participant
    July 19, 2022

    The option to embed the image on the inverted file become ununembed because the images ar already embedded but inverted in colors.

    The only workaround is to relink every single image and save without include linked files but is quite annoying because this behaviour wasn't present in older version of AI.

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    July 19, 2022

    There are currently some issues with linked PNG that could be related.

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