Booting up Illustrator, create new file/open file looks like this

[SticksxStones]

Please help! I have no idea why this started happening or how to even begin to troubleshoot outside of the standard- uninstall/reinstall- which i did do.  Any help would be greatly appreciated.

[Omar.Fathy · Accepted solution]

Try these solutions:

• Reset Illustrator Preferences ( https://helpx.adobe.com/illustrator/using/setting-preferences.html) help to resolve the issue?
  If doesn't work, try the next one.
  
  
• Rename the CEP folder to CEP.old from the following location:
  C:\Program Files (x86)\Common Files\Adobe
  If doesn't work, try the next one.
  
  
• Rename the extensions folder to extensions.old in the following location:
  C:\Program Files\Common Files\Adobe\UXP
  If doesn't work, try the next one.
  
  
• Uninstall the application using the CC Cleaner tool and reinstall from the Creative Cloud Desktop app.
  

[SticksxStones]

Thank you so much, i ended up having to use the cc cleaner tool after
trying all the other options but happy to have a program that plays nice
again!