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nightingaledesign
Participant
September 12, 2022
Question

borderless printing

  • September 12, 2022
  • 6 replies
  • 2881 views

I have bought an Epson L1800 borderless printer but am really disappointed that I cannot print directly from illustrator I have to save to desktop and print via Epson ap - anyone found a way you can?

    This topic has been closed for replies.

    6 replies

    Warren Heaton
    Community Expert
    Community Expert
    September 15, 2022

    You're enabling Bordlerless in the Print Settigns, correct?


    Epson L1800 Model: C11CD82501 User Guide

     

    Also, as a troubleshooting step, have you tried printing something borderless with the bundled Epson Easy Photo Print software?

     

    Participant
    January 3, 2024

    hi There, i have the same issue but with an HP OfficeJet 8210. I can confirm i can print borderless from MS Office Word and from Adobe PDF if exported from AI. But not from AI, i was able before. i believe this issue came within the latest update ? i do remember the page printing area in the preview respected the physical output print. no matter if i select the edge to edge letter setting the page edges doesnt go away ( i did print test ) and white border's around.
    screenshot attached

    Community Manager
    January 5, 2024

    Hello @CENTRIC Marketing,

    Sorry to hear about your experience. Would you mind trying to manually reset Illustrator's preferences and checking if it helps:

     

    For macOS

    • Close all Adobe applications.

    • Go to the following locations

    • ~/Library/Caches

    • ~/Library/Application Support/Adobe

    • ~/Library/Preferences

    • Rename Adobe Illustrator, com.adobe.illustrator and Adobe Illustrator 27 Settings folders to Adobe Illustrator.old, com.adobe.illustrator.old and Adobe Illustrator 27 Settings.old

    • Launch Illustrator from the Creative Cloud.

     

    Note: Location starting with this "~" sign indicates the User Library, which is hidden. So, you need to copy & paste the exact path in spotlight search or from Finder Menu > Go > Go to Folder > Paste the location in the dialog box like this:

     

    For Windows

    - Close all Adobe applications.

    - Go to Location C:\Users\%USERPROFILE%\AppData\Roaming\Adobe

    - Rename Adobe Illustrator and Adobe Illustrator 27 Settings folders to Adobe Illustrator.old and Adobe Illustrator - 27 Settings.old

    - Relaunch Illustrator from Creative Cloud

     

    Disclaimer: Please note that renaming preferences folders will remove all the custom settings, and Illustrator will launch with default settings. You can also save a backup of the folders in case you want to. The location is mentioned above.


    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

    Jacob Bugge
    Community Expert
    Community Expert
    September 14, 2022

    nightingaldesign,

     

    In addition to what Nancy said, I am afraid you need a PostScript (emulating) driver to print properly straight from AI; many printers have no such driver.

     

    It can be difficult to establish, unless you can see it in a list of drivers for the printer.

     

    The roundabout way is exactly what Nancy mentiones, namely to Save a Copy as PDF (the safest way to avoid turning your AI document into an inferior PDF), or Print to PDF, then print it from Acrobat (or Reader or something else that opens PDFs).

     

    Nancy OShea
    Community Expert
    Community Expert
    September 14, 2022

    [Moderator moved from the non-technical Lounge to Illustrator.]

     

    Can you export .ai to PDF and print from Acrobat Pro?

     

    Make sure you have a compatible print driver for your particular operating system from the Epson website.

    https://epson.com/support/epson-connect-printer-setup-for-mac-os-x

     

    Nancy O'Shea— Product User & Community Expert
    Legend
    September 14, 2022

    Never mind the Epson app - can you print borderless from ANY OTHER non-Epson apps?

    Abambo
    Community Expert
    Community Expert
    September 14, 2022

    macOS or Windows?

    ABAMBO | Hard- and Software Engineer | Photographer
    nightingaledesign
    Participant
    September 14, 2022

    mac 

     

    Abambo
    Community Expert
    Community Expert
    September 14, 2022

    macOS has multiple problems because printer drivers do not follow always the OS way to interact with application programs.

    ABAMBO | Hard- and Software Engineer | Photographer
    Legend
    September 12, 2022

    I don't know what steps you have tried, but this seems like an Epson issue. You would have to install the correct print driver.

    nightingaledesign
    Participant
    September 14, 2022

    It's a adobe issue as I can print borderless through Epson ap but not through Illustrator or photoshop

    Abambo
    Community Expert
    Community Expert
    September 14, 2022
    quote

    It's a adobe issue as I can print borderless through Epson ap but not through Illustrator or photoshop


    By @nightingaledesign

    That's a bold statement. It's an Epson printer and an Epson app. If their printer driver allowed what you want to do, you could do so in any application. But printer drivers on macOS are rarely full-blown, and they very often hide features from the programs. The Epson app, with my most intelligent guess, circumvents the printer driver and does its own stuff. Never use a proprietary application from a hardware vendor to be the role model.

    ABAMBO | Hard- and Software Engineer | Photographer