Botón compartir no funciona

[Cristian31033138wiib]

tengo mis programas de Adobe licenciados, pero lastimosamente no me funcionan al 100% quiero compartir archivos para revisión pero no me lo permite, quiero buscar fuentes de adobe font y tampoco me lo permite, es como si mi Illustrator no estuviese conectado a internet, hay alguna solución para esto? necesito ayuda urgente para sacar el máximo beneficio a los programas 😞

[Monika Gause]

Did you already try to log out and then log into your Adobe ID?

[Anubhav M]

Hello @Cristian31033138wiib,

We are sorry to hear about this experience. We'd need a couple of other information to be able to help you with this scenario:

1. AISniffer file - You will find it within the Illustrator Preferences folder. The location of that folder is in the User library. Users/username/Library/Preferences/Adobe Illustrator #(version Number)Settings > AISniffer
   
   
2. Your system information file - You can generate it from the Apple icon > About This Mac > System Report > Save it.

Kindly upload the files by following the steps in this community (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967...), and share a link here or via DM so that we can investigate this further.

Looking forward to hearing from you.

Thanks,

Anubhav