Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

[bug] The position of the right-click menu doesn't match the 4K screen (200% scale)

Community Beginner ,
Oct 14, 2018 Oct 14, 2018

Illustrator version: 22.1 (64-bit)

When right click in the document, the position where the menu appears is incorrect.

If the mouse cursor is closer to the top-left corner of the screen, the menu position is closer to the cursor.

If the mouse cursor is farther from the top-left corner of the screen, the offset between the cursor and the menu position and is greater.

Please see my screen record for details: https://youtu.be/KY_9y_SuCCk

2.9K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Oct 16, 2018 Oct 16, 2018

Good news! This issue has been fixed in the just released CC 2019, nice timing.

Translate
Adobe
Engaged ,
Oct 15, 2018 Oct 15, 2018

I think its just a bug for now.. anytime I zoom/change default behavior I get oddities in design apps.. even internet browsers.. when you blow stuff up things work a little different. (I usually just don't blow stuff up if its not really *worth it*)

Here's an older mention of your issue:
Right click menu doesn't appear where I click

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 15, 2018 Oct 15, 2018

It seems that Adobe has no one use 4K monitor on Windows.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Oct 16, 2018 Oct 16, 2018

Possibly isn't very common still for the general pool of users, but eventually the rest of us will catch up and buy one.

Maybe look into you os settings... if windows this might help?
Why is Windows Display Scaling So Bad? - YouTube

I just feel like it maybe a combination of you os preferences and adobe... I haven't had this issue myself though--worth a try, but at least right click brings up the menu still (just a little disorienting in the heat of the moment of making artwork)

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 16, 2018 Oct 16, 2018
LATEST

Good news! This issue has been fixed in the just released CC 2019, nice timing.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines