Bug with the saving window

Question

Hi,Mac mini m1 os Monterey 12.6 / AI 26.5 Since the last update, i have a problem with the "saving option" window, it always appear on the outside left of my screen, i have only one monitor on my mac. I have the same problem on my iMac (monterey and AI 26.5) Thank you for your help.

Anubhav M · Accepted Answer

Hello @matahiv24025917,

Thanks for confirming that, and sorry for the late response.

We are sorry for the trouble. I can replicate this issue with Illustrator v26.5 on my MacBook Pro M1 Max running macOS v12.6. I have logged a bug with the product team, and they will be investigating the issue.

Would you mind upvoting this UserVoice and adding your comments there? Doing this will help us prioritize this problem, and you will keep getting all the related updates.

Regards,

Anubhav

Anubhav M · Answer

Hello matahiv24025917,

Sorry to hear about this experience. I would request you try changing the Display Settings for Resolution and Scaling to the defaults and relaunching Illustrator to check if it helps.

Also, try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and sharing your observations.

Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location mentioned in the article.

Looking forward to hearing from you.

Thanks,
Anubhav

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