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reneet31623790
Participating Frequently
November 3, 2022
Question

Can Not Install Illustrator - Says I Do Not Have Enough Space

  • November 3, 2022
  • 6 replies
  • 1803 views

I can not install Illustrator. It says I do not have enough free space. I have uninstalled everything I can. If I could uninstall Adobe Acrobat Reader Pro I would have the space.

 

I posted a post about my problem uninstalling Reader in a separate post. So far I have not recieved an answer.

This topic has been closed for replies.

6 replies

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity Expert
Community Expert
November 4, 2022

Simple - upgrade your hardware to allow more space for installs.

Even if you squeak enough to install, it won't be enough free space to run the software.

https://helpx.adobe.com/illustrator/system-requirements.html

 

R
reneet31623790Author
Participating Frequently
November 29, 2022

I've given up. I'm installing on an old computer. I'll see if I can use it. 

T
Test Screen Name
Legend
November 4, 2022

Please tell us exactly how much space you have, or let us know if you need help finding out.

R
reneet31623790Author
Participating Frequently
November 29, 2022

I don't think I have enough space. I'm going to use on an old computer. That might work. Thanks.

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
November 4, 2022

Hello @reneet31623790,

 

Sorry to hear about this experience. I hope the suggestions shared by sishamIAGD and Mariam helped resolve the problem. If not, kindly try using the Creative Cloud Cleaner tool (https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html) to remove the apps and then try reinstalling to check if it helps.

 

If the issue persists, kindly share some more information, as asked by Mylenium, like the exact version of the OS and the space available on the hard drive so we can investigate this further.

 

Looking forward to your response.

 

Thanks,

Anubhav

R
reneet31623790Author
Participating Frequently
November 29, 2022

I've tried using the cleaner. It works. Removes everything. When i try to install it install acrobet reader.

M
Community Expert
Mariam HovhannesyanCommunity Expert
Community Expert
November 3, 2022

Hello, sorry for your problem, I think this article will help you with uninstalling your adobe reader 
https://helpx.adobe.com/download-install/kb/uninstall-reinstall-acrobat.html#:~:text=In%20the%20Control%20Panel%2C%20select,Yes%20in%20the%20confirmation%20dialog.

R
reneet31623790Author
Participating Frequently
November 29, 2022

Thanks for the info. I'm going to use it on an older computer. i think it a work.

sishamIAGD
Community Expert
sishamIAGDCommunity Expert
Community Expert
November 3, 2022

Sounds like you need to get an upgrade, what system are you running?

R
reneet31623790Author
Participating Frequently
November 29, 2022

I don't think it can be upgraded. I'm going to try to use on an old computer. Thanks

Mylenium
Mylenium
Legend
November 3, 2022

Well, not meaning to be smartass-y, but of course you won't receive any answers if you don't provide actual system info and details about how much storage space you actualyl have available. Provide that info and I'm sure we can tel lyou what to do.

 

Mylenium

    R
    reneet31623790Author
    Participating Frequently
    November 29, 2022

    Sorry didn't mean to sound smartass-y. I don't have enough space on new computer. I'm going to try to use on an older computer. It may me slower, but I 'll have the space use it. Thanks for everyones suggestions.

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