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Participant
October 6, 2020
Answered

Can't change keyboard increments?

  • October 6, 2020
  • 3 replies
  • 2484 views

Hello! This problem probably has a simple solution, but I can't find it! I can't change my keyboard increments. It's locked in at 18in and when I change the number and hit 'OK' I get that 'plonk' sound of doom that means it is not going to work and then it doesn't and when I open up the General settings box, it's set back at 18in.

 

I haven't seen this issue addressed before, and closing down and restarting didn't fix it. Help?

 

Thanks!

This topic has been closed for replies.
Correct answer defaultlt60fga7rl4b

Mystery solved-- sort of. I needed to move something by a 24 inch increment. But this is impossible, because the increment limit is 18 inches. So my preferences weren't "stuck"—they can't be changed to the number I want. Womp, womp. 

3 replies

defaultlt60fga7rl4bAuthorCorrect answer
Participant
October 8, 2020

Mystery solved-- sort of. I needed to move something by a 24 inch increment. But this is impossible, because the increment limit is 18 inches. So my preferences weren't "stuck"—they can't be changed to the number I want. Womp, womp. 

John Mensinger
Community Expert
Community Expert
October 26, 2021

The keyboard "nudge" function isn't intended for that kind of large jump.

 

For that, try for example, moving your object to the right 24 inches by entering +24 in in the X field of the transform panel. (That is, take advantage of Illustrator's mathematical capability by entering it after the existing entry. For example, with your object selected, the X field says '2'. Click to set your cursor to the right of that 2 and type +24in, then tap Enter. The object will move 24 inches to the right of its previous position and the X field will now read '26'.)

tromboniator
Community Expert
Community Expert
October 7, 2020

When you say "closing down and restarting" do you mean Illustrator or your computer? Most of the strangenesses I've encountered over the years have been fixed by one if not the other.

 

Peter

Ton Frederiks
Community Expert
Community Expert
October 6, 2020

Did you try to reset you preferences?

Participant
October 7, 2020

Just reset them! And I'm still having the same problem. It's even still stuck at 18 inches. But thanks for the suggestion!