Can't change keyboard increments?

Community Beginner ,
Oct 06, 2020 Oct 06, 2020

Copy link to clipboard

Copied

Hello! This problem probably has a simple solution, but I can't find it! I can't change my keyboard increments. It's locked in at 18in and when I change the number and hit 'OK' I get that 'plonk' sound of doom that means it is not going to work and then it doesn't and when I open up the General settings box, it's set back at 18in.

 

I haven't seen this issue addressed before, and closing down and restarting didn't fix it. Help?

 

Thanks!

TOPICS
Bug, Performance, Tools

Views

153

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Oct 07, 2020 Oct 07, 2020
Mystery solved-- sort of. I needed to move something by a 24 inch increment. But this is impossible, because the increment limit is 18 inches. So my preferences weren't "stuck"—they can't be changed to the number I want. Womp, womp. 

Likes

Translate

Translate
Adobe Community Professional ,
Oct 06, 2020 Oct 06, 2020

Copy link to clipboard

Copied

Did you try to reset you preferences?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 06, 2020 Oct 06, 2020

Copy link to clipboard

Copied

Just reset them! And I'm still having the same problem. It's even still stuck at 18 inches. But thanks for the suggestion!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 26, 2021 Oct 26, 2021

Copy link to clipboard

Copied

Which preference are you talking about changing? The keyboard increment is a preference, and I can't get it to go larger than 18 inches. Another response suggested getting out of Illustrator and starting back up or, failing that, rebooting the computer. Neither of those worked. I'm in v. 25.2.1. I'm pretty sure I used increments larger than 18 inches on earlier versions.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 06, 2020 Oct 06, 2020

Copy link to clipboard

Copied

When you say "closing down and restarting" do you mean Illustrator or your computer? Most of the strangenesses I've encountered over the years have been fixed by one if not the other.

 

Peter

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 07, 2020 Oct 07, 2020

Copy link to clipboard

Copied

Mystery solved-- sort of. I needed to move something by a 24 inch increment. But this is impossible, because the increment limit is 18 inches. So my preferences weren't "stuck"—they can't be changed to the number I want. Womp, womp. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 26, 2021 Oct 26, 2021

Copy link to clipboard

Copied

LATEST

The keyboard "nudge" function isn't intended for that kind of large jump.

 

For that, try for example, moving your object to the right 24 inches by entering +24 in in the X field of the transform panel. (That is, take advantage of Illustrator's mathematical capability by entering it after the existing entry. For example, with your object selected, the X field says '2'. Click to set your cursor to the right of that 2 and type +24in, then tap Enter. The object will move 24 inches to the right of its previous position and the X field will now read '26'.)

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines