Skip to main content
Inspiring
October 24, 2017
Answered

Can't export as SVG from CC 2018 - it just creates an empty folder called SVG

  • October 24, 2017
  • 4 replies
  • 8967 views

So this is a pretty big issue for me, since im using illustrator primarily to create vectors for web. Exporting SVGs is a task needed on an hourly basis. There seems to be a bug during export - I've tried all the various exporting methods, all of which just a create an empty folder in the selected location. No actual SVG gets saved anywhere.

Help?

This topic has been closed for replies.
Correct answer hitsharm21091

We are able to reproduce it at our end and working on it.

Please refer to the workaround here. Unable to export Artboards as SVG – Adobe Illustrator Feedback

4 replies

Participating Frequently
September 8, 2023

What worked for me: I had a white-space in the Suffix name... clearing this succesfully exported the SVGs... Exporting PNGs was fine regardless.

 

 

laviniaf36342733
Participant
January 5, 2018

Hello!

I am finding myself in the same situation... My CC 2018 Illustrator doesn't export any SVG files...only an empty folder SVG

Was someone able to solve this issue somehow?

Monika Gause
Community Expert
Community Expert
January 5, 2018

I am finding myself in the same situation... My CC 2018 Illustrator doesn't export any SVG files...only an empty folder SVG

Was someone able to solve this issue somehow?

Can you check the exact version number?

laviniaf36342733
Participant
January 6, 2018

Open Illustrator and check the About Illustrator box.

If it's not 22.0.2 then try and update it.


Thank you Monika!

At About Illustrator box it shows it 's  v 22.0.1 but Cloud shows

my Illustrator it's up to date... even after I tried to reinstall it.

Also checked manually for App updates

hitsharm21091
Adobe Employee
hitsharm21091Correct answer
Adobe Employee
November 1, 2017

We are able to reproduce it at our end and working on it.

Please refer to the workaround here. Unable to export Artboards as SVG – Adobe Illustrator Feedback

Monika Gause
Community Expert
Community Expert
October 24, 2017

Did you reset preferences after updating?

It seems there are several issues with old preferences files.

You can first try if it actually helps by renaming the folder as described in here: How to set preferences in Illustrator

Inspiring
October 24, 2017

Hi Monika

Cheers for that. Seems to be working again now - annoyingly i tried a whole bunch of things at once, so im not 100% sure which bit fixed it...

It still creates its own folder called SVG on each export though, which is hugely annoying. Especially if i have an assets folder already and export items into that same folder all day. I need to keep going back and reorganising it back into one folderand deleting the SVG folder that gets created. Not sure why they changed this - it worked so smoothly before

Ton Frederiks
Community Expert
Community Expert
October 24, 2017

Turn off the "Create Subfolders" option.

It is in the Export for screens dialog and in the Asset Export panel fly-out menu.