Can't export as SVG from CC 2018 - it just creates an empty folder called SVG

[Thom Hayes]

So this is a pretty big issue for me, since im using illustrator primarily to create vectors for web. Exporting SVGs is a task needed on an hourly basis. There seems to be a bug during export - I've tried all the various exporting methods, all of which just a create an empty folder in the selected location. No actual SVG gets saved anywhere.

Help?

[Monika Gause]

Did you reset preferences after updating?

It seems there are several issues with old preferences files.

You can first try if it actually helps by renaming the folder as described in here: How to set preferences in Illustrator

[Thom Hayes]

Hi Monika

Cheers for that. Seems to be working again now - annoyingly i tried a whole bunch of things at once, so im not 100% sure which bit fixed it...

It still creates its own folder called SVG on each export though, which is hugely annoying. Especially if i have an assets folder already and export items into that same folder all day. I need to keep going back and reorganising it back into one folderand deleting the SVG folder that gets created. Not sure why they changed this - it worked so smoothly before

[Ton Frederiks]

Turn off the "Create Subfolders" option.

It is in the Export for screens dialog and in the Asset Export panel fly-out menu.

[Thom Hayes]

How did I miss that!? Legend

Wonder why they switched it back on by default when all my other preferences were saved!??

Anyway, sorted now. Cheers

[Ton Frederiks]

Good to hear that helped.

They did not turn it back on, it is a new feature.

[hitsharm21091 · Accepted solution]

We are able to reproduce it at our end and working on it.

Please refer to the workaround here. Unable to export Artboards as SVG – Adobe Illustrator Feedback

[laviniaf36342733]

Hello!

I am finding myself in the same situation... My CC 2018 Illustrator doesn't export any SVG files...only an empty folder SVG

Was someone able to solve this issue somehow?

[Monika Gause]

I am finding myself in the same situation... My CC 2018 Illustrator doesn't export any SVG files...only an empty folder SVG

Was someone able to solve this issue somehow?

Can you check the exact version number?

[laviniaf36342733]

Hi Monika,

I guess I am using Adobe Illustrator CC 2018 22.0. Please see attached screen.

[Monika Gause]

Open Illustrator and check the About Illustrator box.

If it's not 22.0.2 then try and update it.

[laviniaf36342733]

Thank you Monika!

At About Illustrator box it shows it 's  v 22.0.1 but Cloud shows

my Illustrator it's up to date... even after I tried to reinstall it.

Also checked manually for App updates

[Monika Gause]

Please try: Available updates not listed for Adobe Creative Cloud applications

[JustinCowts]

I don't think there's an update for 22.0.2, I've tried all of your solutions but only see 22.0.1 available

[Ton Frederiks]

See the link at the top in the correct answer.

The  Illustrator update to 22.0.2 is only available at the Prerelease site.

You will need to join the prerelease to get access:

https://adobe.ly/1o2SDsg

[laviniaf36342733]

Hi all!

I solved this issue by dezinstalling all creative cloud and reinstalling it including Adobe programs.

So I still have Adobe Illustrator 22.0.1 but saving SVG files DOES REALLY WORK now... which is weird

[James5C0F]

What worked for me: I had a white-space in the Suffix name... clearing this succesfully exported the SVGs... Exporting PNGs was fine regardless.