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actiondv
actiondv
Participant
February 17, 2020
Answered

Can't finish previewing. File stuck in outline mode

  • February 17, 2020
  • 3 replies
  • 9693 views

Illustrator 24.0.2

Working file when suddenly switched to outlive view.  Now I cannot get it back to preview.

Mac Catalina, Macbook pro, 16gb ram

 

This topic has been closed for replies.
Correct answer Ruairi5FA4

I suspect the .ai file has been corrupted.  The same happened to me when designing a large banner.  Illustrator showed an error message when I attempted to exit outline mode.

 

I saved a copy of the problem file as a PDF, which worked correctly - did not get stuck in outline mode etc.  Problem resolved.

3 replies

J
jeff23827304ya3t
Participant
September 22, 2022

Had the same issuse a few times. What works for me is pressing CMD/Ctrl + Z back a few steps then selecting Preview in the View tab.

    R
    Ruairi5FA4Correct answer
    Participant
    August 12, 2021

    I suspect the .ai file has been corrupted.  The same happened to me when designing a large banner.  Illustrator showed an error message when I attempted to exit outline mode.

     

    I saved a copy of the problem file as a PDF, which worked correctly - did not get stuck in outline mode etc.  Problem resolved.

      S
      SleepyrockForJOBO
      Participant
      July 28, 2023

      I had the same issue, this solution is the only one that worked. Thank you.

        Michael Bullo
        Community Expert
        Michael BulloCommunity Expert
        Community Expert
        February 17, 2020

        When in Preview mode, from the Illustrator menu choose…
        View > Outline

         

        When in Outline mode, from the Illustrator menu choose…
        View > Preview

         

        The keyboard shortcut Command/Control + Y will toggle you between both modes

        actiondv
        actiondvAuthor
        Participant
        February 17, 2020
        Neither key stroke or options from menu work to get back to preview mode.
        Rob Bennettc +1.604.837.6690SKYPE: actiondv
        Michael Bullo
        Community Expert
        Michael BulloCommunity Expert
        Community Expert
        February 17, 2020

        When odd behaviour creeps into an Adobe program a great starting point to fix the problem is to reset the preferences.

         

        https://helpx.adobe.com/au/illustrator/using/setting-preferences.html

         

        Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) as you start Illustrator. The new preferences files are created the next time you start Illustrator.

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