Can't import workspaces into 2023

[dans73382883]

I keep up to date with adobe programs but I opened a file that gave a warning that the file had been created in a newer version of illustrator, as I thought i was up to date I checked CC and found that illustrtor wasn't in the downloaded list but underneath with an install button which is strange as i was using it. Thinking it may be a bug I re-installed illustrator but now my workspaces have disappeared and when I try to import them i get an error saying that the files don't contain valid illustrator settings

[Anubhav Majumder]

Hello @dans73382883,

We understand how frustrating it can be to not have your settings migrated when installing Illustrator. Would you mind trying to copy the Workspaces folder manually from the following locations and paste it to the exact location on your current version of Illustrator installed on your device and checking if it helps?

macOS:

• ~/Library/Preferences/Adobe Illustrator <version> Settings/en_GB/Workspaces
• ~/Library/Preferences/Adobe Illustrator <version> Settings/en_GB/Modified Workspaces

Windows 10: 

• C:\Users\<your username>\AppData\Roaming\Adobe\Adobe Illustrator <version> Settings\en_US\x64\Workspaces
• C:\Users\<your username>\AppData\Roaming\Adobe\Adobe Illustrator <version> Settings\en_US\x64\Modified Workspaces

Looking forward to hearing from you.

Thanks,

Anubhav