Can´t install Ai - Error Code 176

New Here ,
Aug 08, 2018 Aug 08, 2018

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2 fatal error(s), 0 error(s), 0 warnings(s)

FATAL: Can't install to a network location

FATAL: Error occurred in install product workflow with error code 176 error message

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I want to install the testversion of Ai but it stops always after 3 seconds loading.

I already changed the network location and tried a few things but nothing helped.

So i hope you can help me guys, thanks a lot for your support!!!

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Adobe Community Professional ,
Aug 08, 2018 Aug 08, 2018

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Which system?

Exactly where do you want to install it?

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New Here ,
Aug 08, 2018 Aug 08, 2018

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Windows 7 - 64 bit - 8 GB RAM

There is also enough storage space.

I want to install it on my laptop, on the local storage space and i have also tried to install it on an extern storage space too but it didn´t function.

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Adobe Community Professional ,
Aug 08, 2018 Aug 08, 2018

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Externally won't work.

Can you install it in the default location?

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New Here ,
Aug 08, 2018 Aug 08, 2018

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No that also don´t work.

I installed already Premiere Pro from Adobe, that was no problem!

Appreciate your time to help me, thank you!

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Adobe Community Professional ,
Aug 08, 2018 Aug 08, 2018

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If you are installing Illustrator CC 2018 on Windows 7 you must make sure that Service Pack 1 is installed on your OS.

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New Here ,
Jul 03, 2022 Jul 03, 2022

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C:\Program Files (x86)\Common Files\Adobe\caps delete all files on behalf of the administrator, one file may not be deleted, this is normal. Start installing the program. Everything will be installed immediately

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