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Participant
December 11, 2021
Question

can't make shortcut to crop comand

  • December 11, 2021
  • 2 replies
  • 225 views

I my setting when I try to put a shortcut in for the crop command it doesn't take or doesn't work when it does accecpt it.

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2 replies

Anshul_Saini
Community Manager
Community Manager
December 31, 2021

Hi @jamestaylor537,

 

Sorry to hear about the trouble you are facing. As @Ton Frederiks said, it works in 2021 & 2022. I can confirm that. I would suggest you try resetting Illustrator Preferences (https://helpx.adobe.com/illustrator/using/setting-preferences.html) and try resetting the customer crop command. Also, could you please tell us which keys you are using to set up the crop shortcut?
Disclaimer: Please note that resetting preferences will remove all the custom settings, and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

 

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

 

Thanks & Regards,

Anshul Saini

Ton Frederiks
Community Expert
Community Expert
December 11, 2021

Which Illustrator version do you use?

Works for me in 26.0.1, but of course I need to set the crop area manually. 

Participant
December 11, 2021

25.4.1 (64-bit) The crop works but no shortcut does.

 

Ton Frederiks
Community Expert
Community Expert
December 11, 2021

I tried Cmd Alt 1 on Mac which should be Ctrl Alt 1 in windows and that works in AI 2021