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Can't move layers or objects

Explorer ,
Apr 26, 2021 Apr 26, 2021

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Today I have allowed Illustrator to upgrade to 25.2.2 after it nagging me to do so for a while (I was probably about 2/3 versions behind). I now regret it as I now have two issues which I've never had before.

 

Layer pane: I can no longer move layers in the layer pane by clicking on them and dragging to the new position as I could before and also cannot move items on an artboard unless they show a 

 

Objects: Objects now cannot be moved by selecting the object and dragging to the new position unless they show a box at the center. If they do clicking and holding the cursor at this point allows me to move the object otherwise I can only move using the cursor keys and trying to move with the mouse results in the ding sound you hear if you try to select something while a dialog is open.

 

Is there some change in the last few versions that I've missed ? Or is there some way to fix this behaviour ?

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correct answers 1 Correct answer

Explorer , Apr 27, 2021 Apr 27, 2021

Update

 

After completely uninstalling Illustrator, restarting the machine and then reinstalling the issues are now gone. No idea what caused them.

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Community Expert ,
Apr 26, 2021 Apr 26, 2021

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I am not experiencing that on win 10 or Mac Catalina. Have you tried restarting your computer? Do you have nonalphanumeric characters in your layer name?

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Explorer ,
Apr 26, 2021 Apr 26, 2021

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Yep have restarted with no difference. No layer names are either default names from when layer was created or standard a-z characters.

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Explorer ,
Apr 27, 2021 Apr 27, 2021

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Have reverted to previous versions even as far back as it will allow (24.3) and the issue is still there. This is incredibly frustrating.

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Explorer ,
Apr 27, 2021 Apr 27, 2021

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Update

 

After completely uninstalling Illustrator, restarting the machine and then reinstalling the issues are now gone. No idea what caused them.

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Community Beginner ,
Aug 26, 2021 Aug 26, 2021

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I had this same issue just now. I restarted Illustrator three times and it finally ‘somehow’ resolved itself... Technology, it’s great when its great and aint when it aint.

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New Here ,
Jun 25, 2024 Jun 25, 2024

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Hey. Had this same issue come up recently, tried to uninstall and reinstall twice to no avail. Finally on the third attempt, when uninstalling I made sure to ask Illustrator NOT to save my preferences. After installing again the problem was fixed.

My guess is there is an issue with some sort of preference, so by completely wiping them and installing illustrator with default settings the problem gets solved. Hope this helps

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