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Can't open a pdf!

Community Beginner ,
Jul 28, 2021 Jul 28, 2021

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Trying to open pdf with illustrator, but it ask me to ignore / replace / and something else.

Why??? Before opening the program I got this report:

"The current version of your Intel display driver may cause performance and stability issues. It is strongly recommended that you update to driver version 100.9168 or later." Has it anything to do with this?

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Adobe
Community Expert ,
Jul 28, 2021 Jul 28, 2021

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This will happen if the original file had linked images that are not available now. You will need to use Replace to relink to the image(s). If you no longer have them, you can use Photoshop to extract them from the PDF, and then relink to them. 

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Community Beginner ,
Jul 28, 2021 Jul 28, 2021

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So... I should open the pdf in photo shop and save the jpg files from the pdf... But when I replace the images. I can see nothing but the replaced images. The rest of the file has gone.

 

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Community Expert ,
Jul 28, 2021 Jul 28, 2021

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What @SJRiegel meant is to extract the images from the PDF using Acrobat.

There's a few ways to do this, but if you have a bunch, this might be up your alley:

Open in Acrobat: select Edit PDF.

Click each image and right-click to select "Edit in .. Photoshop.

Resave as a new file.

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Community Beginner ,
Jul 29, 2021 Jul 29, 2021

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Thanks! Doing it right now. But there is a problem: When I choose an image from the pdf, it doesn't take the whole image with very light shadow, but cuts the shadow away...  I double checked that there is no extra image below the image. Do I need to adjust something to get the whole image out? See the chosen dog image belowchihuahua shadow.jpg

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LEGEND ,
Jul 29, 2021 Jul 29, 2021

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The shadow looks to have been an effect added over the image, not part of the image. 

Recovering when linked files were not kept can be a difficult task, at least there is something in the PDF portion that is sometimes useful.

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Community Beginner ,
Jul 30, 2021 Jul 30, 2021

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no, it is not added effect but included in the original image.

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Community Expert ,
Jul 29, 2021 Jul 29, 2021

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I was thinking of using Photoshop directly to extract the the files: The photoshop Open dialog for a PDF should offer a choice between Pages and Images. If you chose Images, you are presented with a panel that shows each of the embedded images contained in the PDF. You can then choose which ones to open. Once you have saved the images, they can be relinked to the file in Illustrator
Screen Shot 2021-07-29 at 7.01.21 AM.png

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Community Expert ,
Jul 29, 2021 Jul 29, 2021

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Indeed... I actually had forgotten about that way, as I persoanlly tend to be looking for that "one" image, so tend to just do it "the old fashioned" way. 😉

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Community Beginner ,
Jul 30, 2021 Jul 30, 2021

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Yes, I can do this. Thanks!

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