Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Can't open AI. file in Illustrator?

New Here ,
Jan 14, 2022 Jan 14, 2022

I am trying to learn how to use Illustrator but have fallen at thew first hurdle. I've downloaded the course content I am using but cannot open any of the documents, I don't know if it's becasue they were created in an older version of AI maybe? I have checked my computer security to make sure it isn't because they are downloads, it's not that. I can export the files or change the extension as they won't open in anything. Nobosy else has reported any of these problems. I'm at a bit of a loss here, please can someone help? 

TOPICS
Import and export , Performance
1.6K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

Community Expert , Jan 14, 2022 Jan 14, 2022

Hi. Seems like you're not opening the original file because the name starts with symbols (._). Please make sure you are opening the original file.

 

Translate
Community Expert , Jan 14, 2022 Jan 14, 2022

You are trying to open a ._ file (which is something MacOS uses, but tries to hide).

Look for a file with a similar name but without the ._ at the beginning.

Translate
Adobe
Community Expert ,
Jan 14, 2022 Jan 14, 2022

Hi. Seems like you're not opening the original file because the name starts with symbols (._). Please make sure you are opening the original file.

 

Marlon Ceballos
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 14, 2022 Jan 14, 2022
LATEST

You are trying to open a ._ file (which is something MacOS uses, but tries to hide).

Look for a file with a similar name but without the ._ at the beginning.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines