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UngerGlobal
Participant
February 20, 2014
Answered

Can't Save Illustration: ID: -5000

  • February 20, 2014
  • 23 replies
  • 183002 views

Hi. We've upgraded to Illustrator CC recently and when trying to re-save an .eps file to our server we get the following message: "Can't save the illustration. You do not have enough access privileges. ID: -5000." This occurs even though my administartor has granted me full access and privileges, and only happens to Illustrator EPS files. Any help would be appreciated. Thanks!

    Correct answer Dzine Geek

    So I have just had the same problem.  Get an external Hard drive. Clean up your desktop and download everything.  Empty your trash to free up space.  Easy Peasy nice and Cheesy. I was able to save and no -5000 showed up.  I have a Lacie 3T it is totally worth it.

    23 replies

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    John Mensinger
    Community Expert
    John MensingerCommunity Expert
    Community Expert
    July 23, 2014

    What happens if you try to save as AI or PDF?

    T
    THG_Bike
    Participant
    July 23, 2014

    Either the Mac client or some of Adobe products are not handling SMB files share on Mac servers under 10.9.4 If I log into a share using AFP the problem goes away, not surprising. Under Finder select GO/Connect to server then enter this into the dialog afp://XXX.XXX.XXX.XXX you need to know the IP address of your server of course which you would replace the X's with.

    Jacob Bugge
    Community Expert
    Jacob BuggeCommunity Expert
    Community Expert
    February 20, 2014

    UngerGlobal

    It is recommended to save to own harddisk, then copy to server. All sorts of things may happen or not happen when you try to save to a server.

    In this particualr case, you may try to make sure that your access to the server is not limited to Read Only.

      T
      THG_Bike
      Participant
      July 23, 2014

      I have the same problem. If I log in to a user that does not have Admin rights the error disappears.

      Jacob, did you even read the first post. Save to the local drive? Errrrrrrrr

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