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Can't save illustrator file

New Here ,
Jun 18, 2024 Jun 18, 2024

Can't save illustrator file showing blank windowsScreenshot 2024-06-18 154727.png

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Bug
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Adobe
Adobe Employee ,
Jun 30, 2024 Jun 30, 2024
LATEST

Hello @Mayureshwar38110053etti,

We understand that encountering technical issues can be frustrating. Would you mind trying the following steps and checking if they help:

 

- Close all Adobe applications.

- Rename the UXP folder to UXP.old from the following location:

(Windows) Navigate to C:\Program Files\Common Files\Adobe\UXP

(macOS) Navigate to Macintosh HD/Library/Application Support/Adobe/UXP

 

- Relaunch Illustrator

 

Also, try running Illustrator under a different administrator account (Windows / macOS) and share your observations.

Looking forward to hearing from you.

 

Thanks,

Anubhav

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