Can't save my file "the dimensions of this page are out-of-range"

[auxiliaryjoel]

I have a page that has an artboard 486px wide x 1px wide. I can see it sitting in the middle of document and all is well.

However whenever I try and save the file, I cannot, with this error:

"The dimensions of this page are out-of-range"

any help would be appreciated

[Mylenium]

Start by checking your document's DPI setting. AI internally still works based on inches, not pixels and using a high DPI setting with web graphics apparently would result in infinitessimally small fractional inch values that may cause AI to think they do not produce visible pixels.

Mylenium

[auxiliaryjoel]

Is the DPI controlled via the Document Raster Effect settings or elsewhere?

I changed Document Raster Effect Settings to 72dpi (it was 300) but I still couldn't save it.

[Monika Gause]

It's one pixel wide?

That may be your issue. It's too small.

You are trying to save it as an AI file?

[auxiliaryjoel]

my ai has multiple artboards, some are entire webpages, one is a strip I want to export as 1px for use in HTML eSignature.

So just to confirm, Illustrator simply does not allow the saving of a file that has an artboard of 1px deep inside it, regardless of the sizes of the other artboards?

[Monika Gause]

Either AI or PDF. You can test that (I would need to test it as well):

either:

- uncheck the option "PDF compatible" when saving

or

-make that artboard bigger