I`m getting this error when trying to save a template to my local drive (File > save as template...) Using MacOS sierra 10.12.4
I`m ok with saving out a normal .ai file, but not the template...have restarted illustrator with same issue when trying to save as template.
4 Correct answers
Check your access privileges. Are you an admin?
Can you save the template somewhere else and then move it into that folder? Also: templates can be saved anywhere.
I ran into this problem today (Aug 12, 2020) and my work around:
- Save the template to the desktop
- Open Finder
- Search for & open Templates folder in AI (there are 4 Template folders on my laptop in other apps)
- Drag the template icon into the Finder
- Input my password credentials to allow the move
Go to template folder. Right-click and choose "get info." At the bottom, click the lock, enter your password, then add "Administrators" along with "read and write" privelages. Done. Will then work to save templates to that folder.
Hi All,
We are sorry for the trouble this issue has caused. This generally happens when you don't have proper read & write permission to export/ save the file. We have created a small YouTube video to address permission issues in Illustrator.
Please perform the steps as showcased in the video on the folder you are trying to save and then give Illustrator "Full Disk Access" from the System Settings.
I hope this helps.
Thanks,
Anshul Saini
25
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