Cancel subscription

Forum|Forum|8 years ago
March 1, 2018
4 replies
929 views

Its seems impossible to cancel my subscription to Adobe illustrator on my account - it leads me to a loop and wont load. Also cannot access the live online support?! Frustrated, as I would like to cancel my account before I get charge for another month.

This topic has been closed for replies.

Correct answer Monika Gause

I have reported your request to staff:

Cancel subscription

Please do also watch your inbox for private messages.

J

Judy5E49

Participant

I want to cancel my subscription and cant

Thank you

Please cancel asap

M

Manan Joshi

Community Expert

Hello @Judy5E49,

Please don't open an old discussion like this but create your own so that you can get quick response.
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan

C

Captivating_child5FBC

Participant

i also wants to cancel my adobe illustrator subscription