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BrandonGriffin
Participant
March 7, 2024
Answered

Cannot drag & drop PNG & JPG to Illustrator

  • March 7, 2024
  • 3 replies
  • 1671 views

I recently lost the ability to drag & drop png or jpg files into Illustrator (v28.3) from Photoshop (25.5.1). I can Place those same files but not drag & drop.  Any suggestions?

    Correct answer BrandonGriffin

    I did some testing and it came down to I had to revert to Photoshop (v25.4) to play nice with Illustrator (v28.3). Photoshop (v25.5 and up) doesn't allow me to drag & drop png or jpg files into Illustrator.  FYI I'm on macOS Sonoma 14.3.1

     

    Hopefully Adobe will resolve this issue.

    3 replies

    M
    Marija354252925plu
    Participant
    March 13, 2024

    Hi,

    I've been having quite a few technical issues with my new laptop (M3 Max 2023).. It runs on Sonoma 14.3.1. One of the issues is that I can't drag and drop objects from Photoshop to Illustrator. Copy and Paste doesn't work either. I know I could just save each object as png and Place it, however, that eats a lot of time. Not sure why this is happening, never happened with my old laptop (2021 macbook pro). Is this a bug? 

     

    Thanks in advance 

      Monika Gause
      Community Expert
      Monika GauseCommunity Expert
      Community Expert
      March 25, 2024

      Sonoma has inexplicable issues. And that's about all we know in the forums. Some of these issues might get better with the latest version of that shipwreck system.

       

      Drag and drop has issues, because you will change the AI file's color profile when dragging and dropping.

      Anshul_Saini
      Community Manager
      Anshul_SainiCommunity Manager
      Community Manager
      March 28, 2024

      Hi, thanks for your help! I've updated my macOS and tried running Illustrator/Photoshop in Safe Mode but drag/drop is still not working 😞 


      Hi @Marija354252925plu,

       

      I'm sorry to hear that the issue persists despite your efforts. We've logged a bug, and our product team is currently investigating the drag/drop issue in Illustrator/Photoshop on macOS. Thank you for your patience and understanding.

       

      Regards,

      Anshul Saini

      B
      BrandonGriffinAuthorCorrect answer
      Participant
      March 7, 2024

      I did some testing and it came down to I had to revert to Photoshop (v25.4) to play nice with Illustrator (v28.3). Photoshop (v25.5 and up) doesn't allow me to drag & drop png or jpg files into Illustrator.  FYI I'm on macOS Sonoma 14.3.1

       

      Hopefully Adobe will resolve this issue.

        Ton Frederiks
        Community Expert
        Ton FrederiksCommunity Expert
        Community Expert
        March 7, 2024

        Yes, drag & drop from Photoshop 25.4 works for me too.

        But if you do not want to change the colors in your Illustrator document without you knowing it, don't use this workflow.

        Use Place or even Copy/Paste.

        Ton Frederiks
        Community Expert
        Ton FrederiksCommunity Expert
        Community Expert
        March 7, 2024

        I see the same on my system with Mac OS Ventura. On my older Mac, it still works with 28.3 and Big Sur.

        Although it should work, there are problems when dragging from Phootoshop into Illustrator.

        When the document color profiles are different, the Illustrator Document Color  Profile  will change without warning.

        Place is the better workflow.

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