cannot edit document when i open it

Community Beginner ,
Nov 16, 2020 Nov 16, 2020

Copy link to clipboard

Copied

Hi guys

when i open any document cannot edit it , plz help.

Capture.PNG2.PNG

 

TOPICS
Draw and design , How to , Import and export , Performance , Tools

Views

189

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Nov 16, 2020 Nov 16, 2020
Does it get better when you select View > Preview on CPU? Or even turn off the GPU acceleration in the preferences?

Likes

Translate

Translate
Adobe Community Professional ,
Nov 16, 2020 Nov 16, 2020

Copy link to clipboard

Copied

So what exactly is keeping you from editing?

These are new documents? Or existing documents?

Please tell us step by step what is happening.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 16, 2020 Nov 16, 2020

Copy link to clipboard

Copied

bro when i edit in a document or add, no change happen , and 

when i open photo to draw . the document sill all white and not the picture i oppen it . 

00.PNG

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 16, 2020 Nov 16, 2020

Copy link to clipboard

Copied

Does it get better when you select View > Preview on CPU?

Or even turn off the GPU acceleration in the preferences?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 16, 2020 Nov 16, 2020

Copy link to clipboard

Copied

yes it all good in preview GPU .

however it turn off the GPU in the preferences becaues he was the problem.

Now all good , thanks for ur help bro.

if u have a good nots for setteing to make adope illustrator better, plz tell me cuz i am new here.

u are my hero ...

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 11, 2022 Mar 11, 2022

Copy link to clipboard

Copied

When i open my .ai File i can not see anything. I see it when i open the pdf from that document. I created that in the illustrator 2021. Now i working with 2022. Maybe that is a reason for that. 

 

 

Bildschirmfoto 2022-03-11 um 15.10.56.pngBildschirmfoto 2022-03-11 um 15.10.51.png

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 12, 2022 Mar 12, 2022

Copy link to clipboard

Copied

no. that doesnt work

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 14, 2022 Mar 14, 2022

Copy link to clipboard

Copied

LATEST

Hi @schulterblick,

 

Sorry to hear about the trouble you are facing. Would it be possible for you to share a few more details like:

  • Operating System
  • Is this happening with a specific file or all? If it is happening with a specific file, would it be possible for you to upload the document to Creative Cloud/ Dropbox or any similar service and share the download link here or via DM?
  • Where are you saving the files (Network Drive/ System HDD/ Shared Folder on System/ External HDD)
  • Are there any recent changes made to your system? For example, any antivirus, system updates, plugins, or web extensions installed recently.
  • Have you tried any troubleshooting steps like resetting preferences or reinstalling the app?

 

We are here to help. We just need more information.

 

Regards,

Anshul Saini

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 12, 2022 Mar 12, 2022

Copy link to clipboard

Copied

do you have a solution?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines