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Participant
September 20, 2017
Answered

Cannot get out of outline view (error)

  • September 20, 2017
  • 2 replies
  • 2477 views

Hello

I have been looking through this forum for my question but cannot find an answer that works.

My file opens in Outline View and I am unable to change it into Preview View editing.

I tried

1. Ctrl Y

2. Going to Display and Clicking on Preview

3. Clicking on the Eyes

But all the above actions came to one error that says Cannot exit Preview Mode, cannot execute command (or something like that. I am using the Japanese version)

Is the file corrupted?

    This topic has been closed for replies.
    Correct answer Monika Gause

    Is it a large file?

    Which version, which system?

    Sometimes with large files or files with many effects Illustrator is unable to render because of low memory. Particularly in versions below CS6 or on computers that have not enough RAM.

    2 replies

    Monika Gause
    Community Expert
    Monika GauseCommunity ExpertCorrect answer
    Community Expert
    September 20, 2017

    Is it a large file?

    Which version, which system?

    Sometimes with large files or files with many effects Illustrator is unable to render because of low memory. Particularly in versions below CS6 or on computers that have not enough RAM.

    Participant
    September 20, 2017

    Monika, you are right. I am working on a very old company computer with not much memory space and when the IT guy helped me delete some old unused files (used before I started working here), I was able to open the file.

    Thanks!

    Monika Gause
    Community Expert
    Community Expert
    September 20, 2017

    You're welcome.

    Glad you got it working.

    Bill Silbert
    Community Expert
    Community Expert
    September 20, 2017

    Try resetting preferences. Hold down Ctrl + Alt + Shift when launching Illustrator and respond affirmatively when asked if you want to reset.

    Participant
    September 20, 2017

    Hello. I tried. All Ctrl Alt Shift do when I click on the file is to open up the Properties Window