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Cannot open an illustrator file with a broken link

Community Beginner ,
Apr 14, 2023 Apr 14, 2023

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Hello,

I am working off a work dropbox and one of the team members re-named the folders, which broke all the links in my Illustrator files. For most of the files I can just re-link, but for one of them it crashes illustrator when I try to open it. It gets stuck on an "Inner Glow" filter while simultaneously giving a broken link error. I can't click anything including the "Stop" button, and have to ctrl-alt-del.

This file is pretty important - is there any way anyone can think of to open it?

This is what pops up when I open the file:

colind36145276_0-1681511613340.png


I can move the Inner Glow dialog but can't Stop it or do anything else:

colind36145276_1-1681511653638.png

 

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Community Expert ,
Apr 14, 2023 Apr 14, 2023

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Can you move the Illustrator file out of the DropBox folder to the desktop, create a new folder named Links next to this file and put the links in there. Then try opening the.ai file.

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