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Cannot save

Explorer ,
Oct 29, 2018 Oct 29, 2018

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Hi,

I cannot save my file. I have to change always the name of my file. The error code is:

"Adobe illustrator the file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder."

I know that the file is not read-only or it is not open by another user or software. I had to save it with 10 different names for each editing.

How can I solve this problem?

Thank you

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Explorer ,
Oct 29, 2018 Oct 29, 2018

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Is this your own computer or is it managed by someone else (like a work or school computer)? Are you saving your files locally to the computer itself, or to a server of some kind?

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Explorer ,
Oct 29, 2018 Oct 29, 2018

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Hi,

It is my own computer. I save it locally to the computer itself. Additionally, local place is my Google Drive.

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Community Expert ,
Oct 29, 2018 Oct 29, 2018

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Are you saving to a synchronized or watched folder (Dropbox, Google ...)?

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Explorer ,
Oct 29, 2018 Oct 29, 2018

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Yes, it is Google Drive but Google Drive doesn't sync anything while I was saving my file.

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Community Expert ,
Oct 29, 2018 Oct 29, 2018

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  schrieb

Yes, it is Google Drive but Google Drive doesn't sync anything while I was saving my file.

Please try saving into a folder that is not watched.

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Explorer ,
Oct 30, 2018 Oct 30, 2018

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Hi,

When I move it to my local drive (not Google Drive), there is no problem now.

But all my files are in my Google Drive. How can I fix this problem for my other files? I cannot move them to my local drive.

Thank you

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Community Expert ,
Oct 30, 2018 Oct 30, 2018

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Illustrator has issues with saving to synchronized folders.

Are you using the latest version?

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Explorer ,
Oct 30, 2018 Oct 30, 2018

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Yes I am using the latest version

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