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Known Participant
October 29, 2018
Question

Cannot save

  • October 29, 2018
  • 2 replies
  • 760 views

Hi,

I cannot save my file. I have to change always the name of my file. The error code is:

"Adobe illustrator the file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder."

I know that the file is not read-only or it is not open by another user or software. I had to save it with 10 different names for each editing.

How can I solve this problem?

Thank you

This topic has been closed for replies.

2 replies

Monika Gause
Community Expert
Community Expert
October 29, 2018

Are you saving to a synchronized or watched folder (Dropbox, Google ...)?

Known Participant
October 29, 2018

Yes, it is Google Drive but Google Drive doesn't sync anything while I was saving my file.

Monika Gause
Community Expert
Community Expert
October 29, 2018

  schrieb

Yes, it is Google Drive but Google Drive doesn't sync anything while I was saving my file.

Please try saving into a folder that is not watched.

BeanFactory
Participating Frequently
October 29, 2018

Is this your own computer or is it managed by someone else (like a work or school computer)? Are you saving your files locally to the computer itself, or to a server of some kind?

Known Participant
October 29, 2018

Hi,

It is my own computer. I save it locally to the computer itself. Additionally, local place is my Google Drive.