Cannot View AI Files in Windows 11 Preview

New Here ,
Apr 09, 2022 Apr 09, 2022

Copy link to clipboard

Copied

I am very well versed in all things IT - I know how to turn on preview, map extensions, turn on PSD preview in Adobe Acrobat, etc.  In Windows 10, everything worked great.

 

In Windows 11, nothing works.  I am unable to view AI or PSD files in Windows Preview outwside of Bridge and Bridge is extremely slow, cacches terribly, and is not viable.  I have thousands of AI files and I need preview to work.

Everything else works - all versions of an image, SVG, etc.  However EPS, AI, and PSD files will not preview either in FIle Explorer or via the File Explorer windows opened within Illustrator.

 

Please help!

 

Thank you!

TOPICS
Bug , Feature request , Performance , Third party plugins , Tools , Type

Views

38

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 14, 2022 Apr 14, 2022

Copy link to clipboard

Copied

LATEST

Hello @ktola1971,

 

Sorry to hear about the trouble you are facing. Please have a look at the suggestions listed in this community post and let us know if it helps: https://community.adobe.com/t5/illustrator-discussions/ai-and-psd-preview-on-windows-10/m-p/8716285.

 

Please feel free to reach out if you need further assistance. We'd be happy to help.

 

Thanks,

Anubhav

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines