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nnnnlop
Participating Frequently
August 7, 2018
Answered

Cant horizontal scroll in Illustrator

  • August 7, 2018
  • 4 replies
  • 7766 views

Brand new lenovo pc laptop after some driver updates, double checking, and googling I still cant scroll horizontally. Vertical is fine, scrolling is no issue on the rest of the computer just inside illustrator. Kind of important as this relates to my job and i work in large files. I've seen other people with the same issues but havent seen any answers as of yet. Has anyone solved it?

This topic has been closed for replies.
Correct answer cs10101

I know this is an old post, but I was having this issue and I figured out what was causing it. (At least on my system.)  I had recently changed my Windows Taskbar to auto-hide.  That seems to have been the cause.  When I changed the taskbar settings so that it does not auto-hide, the horizontal scroll bar started working again.

4 replies

C
cs10101Correct answer
Participant
August 16, 2023

I know this is an old post, but I was having this issue and I figured out what was causing it. (At least on my system.)  I had recently changed my Windows Taskbar to auto-hide.  That seems to have been the cause.  When I changed the taskbar settings so that it does not auto-hide, the horizontal scroll bar started working again.

    J
    JonnyRock82
    Participant
    October 22, 2020

    Not sure if you ever resolved this, just answering for anyone else like me who came to this page looking for horizontal scroll help. Mouse scroll wheel = vertical scroll (Mac Command Button) + Mouse scroll wheel = horizontal scroll. Might try Ctrl-Scroll-Wheel on Windows?

    M
    Marine-Electrical
    Participant
    October 7, 2021

    On my HP Desktop, Intel Core 7, Windows 10, Adobe Illustrator 2021 (CS25?) I can scroll horizontally with Ctrl+Windows Key and the trhe mouse wheel. I hope this helps.

    johnegonzo
    johnegonzo
    Known Participant
    January 1, 2020

    I'm having the same problem. Horizontal Scroll Not Working. Windows 10 HP Spectre x360 Convertible 15-ch0xx. The horizontal scroll works on other apps and on Photoshop. The horizontal scroll only does not work on Illustrator. This is a new install because I am having my macbook pro repaired because I scratched my screen. On my mac the horizontal scroll works fine. The other problems I noticed on both my mac and the new PC install is the alignment distribute input unit of measurement does not show up sometimes. If I toggle the show/hide bounding box it fixes it. Also on both my mac and PC when i select a key object without the alignment panel being open the distribute input field is not active until I deselect the key object and then re-select the key object for the distribute input field to become active for input

    Sjaani
    Community Expert
    SjaaniCommunity Expert
    Community Expert
    August 8, 2018

    I'm not sure of a fix to bring back a scroll bar, but could you use the Spacebar to bring up the Hand Tool which would then allow you to grab the artboard and move the image to the section you want to view?

    As an alternative to that you could have the Navigator Panel open so you can quickly click to the area you want to have visible on screen.

    N
    nnnnlopAuthor
    Participating Frequently
    August 8, 2018

    Just to clarify the scroll bar is there, its just that I can only scroll vertical with the touchpad not horizontal or diagonal. Works fine in every other app except illustrator, even photoshop lets me horizontally scroll. Bringing up the hand too to grab and move does not work either.

      Monika Gause
      Community Expert
      Monika GauseCommunity Expert
      Community Expert
      August 8, 2018

      I can't tell about your device, but on a Microsoft Surface this works.

      Which version and system do you use?

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