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MimiF
Inspiring
June 19, 2024
Question

cant import my librarys! help!

  • June 19, 2024
  • 3 replies
  • 1160 views

i tried to import a library to my librarys panel, and i got an error message "the library you're trying to import did'nt work. The file might be corrupted." but im sure it isnt.

so then i tried as a workaround to load them using windows>swatch libraries>other library, dragging and dropping into my swatches panel and choosing the "add selected Swatches and Color Groups to my current library."  but my library panel froze and only worked when i restarted illustrator.

is there a way to import my library directly into the library panel, or is there a workaround that will do it?

Please help!!😔

Thanks!

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3 replies

Monika Gause
Community Expert
Community Expert
June 20, 2024

So someone sent that to you? Can they send it again? Maybe first ZIP it, then send?

Ton Frederiks
Community Expert
Community Expert
June 19, 2024

I am not sure what you are exactly doing. Are you talking about libraries like Swatches, Brushes, Symbols or the Creative Cloud Libraries from Window > Libraries?

MimiF
MimiFAuthor
Inspiring
June 20, 2024

im trying to load a swatch library someone sent me

Community Expert
June 26, 2024

bobby,

im using file explorer, ive checked "hidden items" and i can find the appdata folder but in "adobe" i only see the folder "common"


Under the folder C:\Users\YourUserName\AppData you should see three folders: Local, LocalLow and Roaming. Where are you seeing a "Commmon" folder? User defined swatches are going to be saved in the Roaming folder at Adobe\Adobe Illustrator 28 Settings\en_US\x64\Swatches.

MimiF
MimiFAuthor
Inspiring
June 19, 2024

im running illustrator v. 28.5 on a windows 11 pc