%CCX_FNFT_DIALOG_NAME error

[m_n14631396]

When i want to open a new document/artbort etc. in Photoshop, Illustrator or Indesign the following pop up appears.

I am not able to create new documentes. Can somebody help me with this?

[m_n14631396]

Had the same problem.  Not an issue with your OS or your Machine. 

Close Illustrator.  Open the C:/ drive>program files 86>common files>Adobe>CEP

Cut the CEP folder and paste on desktop. 

Restart Illustrator

Worked for me.  

I then deleted the folder and all was well.

[Monika Gause · Accepted solution]

Someone might need to take a look into your system.

In the meantime: can you try and in Preferences > General check "Use legacy "New document" dialog box".

And then please contact Customer Care: Contact Customer Care  (at the very bottom there is a link for a chat, you need to be logged in)

[m_n14631396]

In the meantime: can you try and in Preferences > General check "Use legacy "New document" dialog box".

Thank you, this is working for now.

[Monika Gause]

Great.

Nevertheless you should solve the underlying issue. Please let us know in case you have trouble contacting Customer Care.

[Moksh5E86]

I didn't got this. Can you please help me ?

I am having the same problem and wanted to solve it urgently to start my InDesign Project.

[Ramses5CA6]

It might work, but checking the Use Legacy in ID 2021, for example, will not bring up the new options for different types of page layout. OK for a quick fix only.

[ceyhun_akgun]

I have an idea that applies to some situations. This led to such situations that were numb about the system fonts. Problems in system fonts can result in corrupted typography in the file names, menu bars. Resetting the system's settings may help you clear your preferences.

[yangab3176091]

Thank you simple solution

Thank You

[Mysterium_Fascinosum · Accepted solution]

Had the same problem.  Not an issue with your OS or your Machine. 

Close Illustrator.  Open the C:/ drive>program files 86>common files>Adobe>CEP

Cut the CEP folder and paste on desktop. 

Restart Illustrator

Worked for me.  

I then deleted the folder and all was well.

[Mysterium_Fascinosum · Accepted solution]

Had the same problem.  Not an issue with your OS or your Machine. 

Close Illustrator.  Open the C:/ drive>program files 86>common files>Adobe>CEP

Cut the CEP folder and paste on desktop. 

Restart Illustrator

Worked for me.  

I then deleted the folder and all was well.

[Moksh5E86]

Not worked for me. Can you please tell me there is something else which I can do?

[Dave29098054if44]

You are the man (or woman) !!! This WORKS. Thanx.

[abdoulabdou]

Moi j'ai utilisé la solution suivante ; aller dans fichier - paramètres prédéfinis du document puis par défaut u document et c'est réglé......

[defaultm2ww9ddog3qc]

click windows+r,type app data open 'roaming' and remane indesign to indesign.old

then open C:\Program Files (x86)\Common Files\Adobe remane CEP to CEP.old

this definately helps

[edwint98430197]

This works for me Adobe Illustrator 2021.  Go to Progam files - Adobe - Adobe Illustrator, if there's a file named AIFeatures.cfg delete it, then restart Illustrator and everything should works