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CEP Panels won't load in Illustrator 29.5

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Every CEP panel I open is blank in Illustrator 29.5. They are fine if I open them in 29.4. It is behaving as if PlayerDebugMode is set to 0, but that's not the case. What's going on?

Charu RajputCorrect answer

Community Expert

@Adam2230367211bg - One more thing that you can try is to set the PlayerDebugMode to 1 for CSXS.12

defaults write com.adobe.CSXS.12 PlayerDebugMode 1

Best regards

M

Manan Joshi

Community Expert

Check the logs it might have some entries for what is causing the trouble. If you are using an unsigned extension and the same was loading on 29.4 then nothing more would be needed to laod it on 29.5. So the first step would be to check the logs. For the log location check the documentation linked below

CEP 10.0 HTML Extension Cookbook.md

-Manan

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-Manan

A

Adam2230367211bgAuthor

Participant

Thanks Manan. Checking the logs made me notice that there were logs for CSXS.12 and that I had to use that verison instead of that one I have been using (CSXS.11).

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Charu Rajput

Correct answer

Community Expert

@Adam2230367211bg - One more thing that you can try is to set the PlayerDebugMode to 1 for CSXS.12

defaults write com.adobe.CSXS.12 PlayerDebugMode 1

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Best regards

A

Adam2230367211bgAuthor

Participant

This was it, thanks!

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Charu Rajput

Community Expert

@Adam2230367211bg - There may be some issues within the plugin, possibly related to file handling. I had encountered similar problems in version 29.5, which I was able to resolve on my end. Everything is now functioning correctly.

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A

Adam2230367211bgAuthor

Participant

I am using macOS Sequoia 15.4.1.

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