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Change units from points to inches won't "stick"

Enthusiast ,
Jan 22, 2019 Jan 22, 2019

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I just updated from Illustrator 2018 to 2019. Everything is working fine... except I want to change "General" units from points to inches. It does not remain in inches. The next time I open a file, it's back to points. Any ideas? I'm on a Mac, by the way. Thanks so much!

julie

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correct answers 2 Correct answers

Community Expert , Jan 22, 2019 Jan 22, 2019

The units you set in Preferences > Units > General are only used for documents that you open that do not have a unit specified, like an image.

The document that you open determines the Unit settings.

For new documents that means they will use the Units specified in the New Document Profile.

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Community Expert , Jan 30, 2020 Jan 30, 2020

Right-click the ruler and select the unit from the menu.

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Community Expert ,
Jan 22, 2019 Jan 22, 2019

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The units you set in Preferences > Units > General are only used for documents that you open that do not have a unit specified, like an image.

The document that you open determines the Unit settings.

For new documents that means they will use the Units specified in the New Document Profile.

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Enthusiast ,
Jan 22, 2019 Jan 22, 2019

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Really? That's so weird. I've been doing these same charts for many, many years. They are generated online. I've always had them open with inches. Every time I've updated Illustrator, I set the units to inches and it always shows up that way. So is this a new thing?

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Enthusiast ,
Jan 22, 2019 Jan 22, 2019

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OK, so I see where when I create a new document I can choose inches at that point. I am thinking that's the trick. Thanks so much for your help!

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Community Expert ,
Jan 22, 2019 Jan 22, 2019

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AABBCCJuile  wrote

OK, so I see where when I create a new document I can choose inches at that point. I am thinking that's the trick. Thanks so much for your help!

I hope that works for you, but choosing the units when creating the doc should work.

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Community Expert ,
Jan 22, 2019 Jan 22, 2019

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As far as I know this has been the case for many versions.

When I open a document with units set to inches, the preferences change to inches.

If the next document I open has the units set to pixels, the preferences change to pixels.

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Community Beginner ,
Jan 30, 2020 Jan 30, 2020

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This is very frustrating. If I am understanding this when I import a document from another designer I can not change the units?

This seems to be the case: I went to preferences - Units and the ruler did not change. That seems very broken and yes I agree this has been this way for far too long.

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Community Expert ,
Jan 30, 2020 Jan 30, 2020

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Right-click the ruler and select the unit from the menu.

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New Here ,
Mar 30, 2020 Mar 30, 2020

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This worked for me, even when changing the units in my preferences did not (not even for the document I was working in). Thanks!

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New Here ,
Nov 03, 2021 Nov 03, 2021

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Perfect! Worked for me! Best!

 

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New Here ,
Nov 07, 2022 Nov 07, 2022

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Worked for me!! Love it.

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New Here ,
Nov 10, 2022 Nov 10, 2022

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LATEST

Thank you thank you thank you!

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New Here ,
Jul 13, 2021 Jul 13, 2021

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File/document setup - units 

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