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fixed. Opened Illustrator on the laptop screen, then relocated the application to my extra screen.
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Check your system's screen settings and DPI settings. This has been known to happen when these things are not set to default standard values and AI misinterprets custom DPI settings/ resolutions for high-res screens.
Mylenium
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Everything is set to recommended defaults. Still the same
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fixed. Opened Illustrator on the laptop screen, then relocated the application to my extra screen.